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Author Topic: Can't access the site? Server error? Post your username here!  (Read 22673 times)

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iamannoyed

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Re: Can't access the site? Server error? Post your username here!
« Reply #45 on: September 07, 2009, 02:09:11 PM »
Quote
503 Service Unavailable
No server is available to handle this request.
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HeatherC

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Re: Can't access the site? Server error? Post your username here!
« Reply #46 on: September 07, 2009, 02:09:57 PM »
Sending my host a support ticket.
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My Sites: My-PTR -DreamMails - OldAmsterdamPost - StCashUnlimited
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HeatherC

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Re: Can't access the site? Server error? Post your username here!
« Reply #47 on: September 07, 2009, 02:15:18 PM »
Support ticket sent.  It seems to appear every few clicks...I got one for the first e-mail I clicked and again 5 e-mails later.  Of course, it could be that while I was getting the paid ad, others were getting the error message.
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My Sites: My-PTR -DreamMails - OldAmsterdamPost - StCashUnlimited
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HeatherC

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Re: Can't access the site? Server error? Post your username here!
« Reply #48 on: September 08, 2009, 04:00:59 PM »
Please let me know if this issue returns.  My host has made some corrections and I haven't seen the 503 page since around noon on Monday.
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jtqubix

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Re: Can't access the site? Server error? Post your username here!
« Reply #49 on: December 13, 2009, 01:47:48 PM »
Somebody is blocking my trafic to www.my-ptr.com totally. Blocking has been on
since 7.12.2009.

My ip is.

88.115.244.198

I can't see even the home page. I have tested  with Firefox, IE and Crome. Neither could not show home page. I can see my-ptr only through proxy servers.
 

HeatherC

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Re: Can't access the site? Server error? Post your username here!
« Reply #50 on: December 13, 2009, 03:08:47 PM »
Somebody is blocking my trafic to www.my-ptr.com totally. Blocking has been on
since 7.12.2009.

My ip is.

88.115.244.198

I can't see even the home page. I have tested  with Firefox, IE and Crome. Neither could not show home page. I can see my-ptr only through proxy servers.

I've sent my host a support ticket with your IP address.  You aren't being blocked by anything at my site, so it might be on a server or data center level.  In the future, if http://downforeveryoneorjustme.com/ says that the site is up for more than a day while it is down for you, please let me know.  I'll post here when I have an update.
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HeatherC

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Re: Can't access the site? Server error? Post your username here!
« Reply #51 on: December 13, 2009, 03:24:57 PM »
Could you run a trace route and copy/paste the results in a reply or a PM?  My host reported that your IP isn't being blocked on their end.  If the trace route shows that you are being blocked at the data center, then they will be able to contact the data center to request unblocking.

Trace Route Instructions:

1) Start -> All Programs -> Accessories -> Command Prompt

2) Type in:  tracert my-ptr.com

3) Hit Enter and wait for the results

4) Right Click and select "Select All"

5) Hold Ctrl and press C

6) Paste the results into a reply to this thread or in a PM to myself.

There are usually at least a dozen jumps before your IP connects to the site's IP, so the issue could lie in any number of places. 
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jtqubix

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Re: Can't access the site? Server error? Post your username here!
« Reply #52 on: December 13, 2009, 05:05:34 PM »
Here is the trace to my-ptr. OS is in finnish language, but there is time break after 14 th node.

Microsoft Windows XP [versio 5.1.2600]
(C) Copyright 1985 - 2001 Microsoft Corp.

C:\Documents and Settings>tracert my-ptr.com

Jäljitetään reitti isäntään my-ptr.com [74.81.94.66]
käyttäen enintään 30 siirräntäväliä:

  1     1 ms     1 ms    <1 ms  192.168.0.254
  2    19 ms    15 ms     9 ms  noknok1.fi.elisa.net [88.115.224.1]
  3     9 ms     9 ms     8 ms  2-2-1.tamnal1.fi.elisa.net [139.97.9.118]
  4     9 ms     9 ms     9 ms  ae0.tamnal-p1.fi.elisa.net [139.97.31.201]
  5    11 ms    11 ms    11 ms  as0.helpa-p1.fi.elisa.net [139.97.6.13]
  6    10 ms    10 ms    10 ms  ae2.heltli-gw1.fi.elisa.net [139.97.6.246]
  7    10 ms    10 ms     9 ms  ae1-10.bbr2.hel1.fi.eunetip.net [213.192.191.49]

  8   119 ms   119 ms   119 ms  so2-3-0-0.bbr1.nyc1.us.eunetip.net [213.192.191.
174]
  9   120 ms   119 ms   119 ms  nyiix.wbsconnect.com [198.32.160.198]
 10   225 ms   224 ms   225 ms  67.220.136.134
 11   225 ms   225 ms   226 ms  69.167.70.234
 12   221 ms   199 ms   201 ms  dal-core-a.gnax.net [74.81.88.1]
 13   192 ms   203 ms   192 ms  dal-l3-1.gnax.net [74.81.88.10]
 14     *        *        *     Pyyntö aikakatkaistiin.
 15     *        *        *     Pyyntö aikakatkaistiin.
 16     *        *        *     Pyyntö aikakatkaistiin.
 17     *        *        *     Pyyntö aikakatkaistiin.
 18     *        *        *     Pyyntö aikakatkaistiin.
 19     *        *        *     Pyyntö aikakatkaistiin.
 20     *        *        *     Pyyntö aikakatkaistiin.
 21     *        *        *     Pyyntö aikakatkaistiin.
 22     *        *        *     Pyyntö aikakatkaistiin.
 23     *        *        *     Pyyntö aikakatkaistiin.
 24     *        *        *     Pyyntö aikakatkaistiin.
 25     *        *        *     Pyyntö aikakatkaistiin.
 26     *        *        *     Pyyntö aikakatkaistiin.
 27     *        *        *     Pyyntö aikakatkaistiin.
 28     *        *        *     Pyyntö aikakatkaistiin.
 29     *        *        *     Pyyntö aikakatkaistiin.
 30     *        *        *     Pyyntö aikakatkaistiin.

Jäljitys suoritettu.

C:\Documents and Settings>

HeatherC

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Re: Can't access the site? Server error? Post your username here!
« Reply #53 on: December 13, 2009, 05:34:20 PM »
I passed the info along to my host.  It looks as though it stops one step before it reaches Go-Mama, so they may have to contact their data center.  If that is the case, they will be able to contact them so that they can check their blocked logs. 

A block at the data center could originate from any number of sites...and might not even be that specific IP's fault if an IP range gets blocked and yours happens to be one of the blocked IPs within that range.
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My Sites: My-PTR -DreamMails - OldAmsterdamPost - StCashUnlimited
Affiliate Pages: HSE - HR - KK - MB - LL - RCE - SC - S4C

jtqubix

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Re: Can't access the site? Server error? Post your username here!
« Reply #54 on: December 13, 2009, 05:43:02 PM »
I took trace to dreammails.net also. IT seems to go-mama-hosting.com. Why doesn't my-ptr trace go to the server?

Microsoft Windows XP [versio 5.1.2600]
(C) Copyright 1985 - 2001 Microsoft Corp.

C:\Documents and Settings>tracert dreammails.net

Jäljitetään reitti isäntään dreammails.net [74.81.94.98]
käyttäen enintään 30 siirräntäväliä:

  1     1 ms     1 ms    <1 ms  192.168.0.254
  2    10 ms     9 ms     8 ms  noknok1.fi.elisa.net [88.115.224.1]
  3     8 ms     8 ms     8 ms  2-2-1.tamnal1.fi.elisa.net [139.97.9.118]
  4     9 ms     9 ms     9 ms  ae0.tamnal-p1.fi.elisa.net [139.97.31.201]
  5    12 ms    11 ms    10 ms  as0.helpa-p1.fi.elisa.net [139.97.6.13]
  6    10 ms    10 ms     9 ms  ae2.heltli-gw1.fi.elisa.net [139.97.6.246]
  7     *       10 ms    10 ms  ae1-10.bbr2.hel1.fi.eunetip.net [213.192.191.49]

  8   118 ms   119 ms   118 ms  so2-3-0-0.bbr1.nyc1.us.eunetip.net [213.192.191.
174]
  9   127 ms   118 ms   121 ms  nyiix.wbsconnect.com [198.32.160.198]
 10   225 ms   224 ms   224 ms  67.220.136.134
 11   224 ms   224 ms   224 ms  69.167.70.234
 12   194 ms   193 ms   194 ms  dal-core-a.gnax.net [74.81.88.1]
 13   192 ms   192 ms   192 ms  dal-l3-1.gnax.net [74.81.88.10]
 14   194 ms   197 ms   199 ms  server270.go-mama-hosting.com [74.81.94.98]

Jäljitys suoritettu.

C:\Documents and Settings>

HeatherC

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Re: Can't access the site? Server error? Post your username here!
« Reply #55 on: December 13, 2009, 06:05:16 PM »
The reason is that it is possibly being blocked at my host's data center, which is one step before it reaches Go-Mama.  A block at that level would prevent your IP from accessing anything beyond that point.  My host is contacting their data center so that they can check for blocks for your IP address at that level.  As I previously pointed out, since the data center houses a large number of other IP addresses, a block there could have originated from a large number of sites.  And if the block is for an IP range, it might have nothing to do with that IP and it may have just gotten caught in the range that was blocked.

I'll post an update when my host hears back from the data center's techs.
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My Sites: My-PTR -DreamMails - OldAmsterdamPost - StCashUnlimited
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HeatherC

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Re: Can't access the site? Server error? Post your username here!
« Reply #56 on: December 13, 2009, 06:36:24 PM »
Try to access the site again...you should be unblocked now.

http://my-ptr.com
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jtqubix

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Re: Can't access the site? Server error? Post your username here!
« Reply #57 on: December 13, 2009, 08:25:15 PM »
DOesn't worked. My-ptr is still blocked.

HeatherC

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Re: Can't access the site? Server error? Post your username here!
« Reply #58 on: December 13, 2009, 08:40:25 PM »
Hmm...that is odd.  Usually when the datacenter does the unblocking, the person is able to access the site again.  I've passed your update along to my host so that they and the data center can look into the issue further.
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My Sites: My-PTR -DreamMails - OldAmsterdamPost - StCashUnlimited
Affiliate Pages: HSE - HR - KK - MB - LL - RCE - SC - S4C

HeatherC

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Re: Can't access the site? Server error? Post your username here!
« Reply #59 on: December 13, 2009, 10:01:27 PM »
Try to access the site again.  The data center replied with this:

Quote
"we have rechecked the ip and could see it is whitelisted and the traceroute back to his IP from the server is functioning fine. Please ask him to contact his ISP in this regard as none of our filters are blocking him."

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